If your package has been sent to a PostNL location and you haven't picked it up in time, it will be returned to us. You can then choose to either receive a refund for the order amount or have it reshipped to you. In this case, the shipping costs will be entirely at your expense.
If you have a question about your order, please check our FAQ page.
Can't find the answer you're looking for? Then, feel free to contact us through our contact page or send an email to firstname.lastname@example.org, and our team is here to assist you!