Returning your order in 3 steps:
Step 1: Send an email to firstname.lastname@example.org with your order number and the reason for your return. This way, we'll be aware of an incoming package.
Step 2: Fill out the return form. Download the return form in English or Dutch and complete it.
Step 3: Pack your order as you received it, ensuring it is not damaged. Print out the completed return form and include it with the package (otherwise, we won't know who the package is from). Then, send the items along with the return form in a package to the address indicated on the return form. Make sure you receive a Track and Trace code for the package. As the sender, you are responsible, and we would like to avoid any misunderstandings.
Step 4: Once we have received the package in good condition, we will ensure that the purchase amount is refunded to your account within 14 days, as you paid it to us. You will also receive an email notification about this.
If you have any other questions, please contact us via our contact page.
Thank you for your trust in Babe in Shape!